Privacy Policy

The Services include the provision of the Platform that enables you to arrange and schedule different home-based services with independent third-party service providers of those services (“Service Professionals”). As a part of the Services, Dharmsavi facilitates the transfer of payments to Service Professionals for the services they render to you and collects payments on behalf of Dharmsavi Service Professionals. The services rendered by Service Professionals are referred to as “Services”.

The Platform is for your personal and non-commercial use only, unless otherwise agreed upon in accordance with the terms of a separate agreement. Please note that the Platform is intended for use only within India. You agree that in the event you avail the Services from a legal jurisdiction other than the territory of India, you will be deemed to have accepted the Dharmsavi terms and conditions applicable to that jurisdiction.

The Services are made available under various brands owned by or otherwise licensed to Dharmsavi and its affiliates. A key part of the Services is Dharmsavi’s ability to send you text messages, electronic mails, or WhatsApp messages, including in connection with your bookings, your utilization of the Services, or as a part of its promotional and marketing strategies. While you may opt out of receiving these text messages by contacting Dharmsavi at info@dharmsavi.co.in or through the in-Platform settings, you agree and acknowledge that this may impact Dharmsavi’s ability to provide the Services to you.

In certain instances, you may be required to furnish identification proof and KYC documents to avail the Services and hereby agree to do so. A failure to comply with this request may result in your inability to use the Services.

Dharmsavi Credits:

1. 1. Dharmsavi may, in its sole discretion, offer promotional codes that may be redeemed for credits, other features, or benefits related to the Services, subject to any additional terms that may apply to a promotional code (“Dharmsavi Credits”).
   2. Dharmsavi may, at its sole discretion, provide only certain users with Dharmsavi Credits that may result in different amounts charged for the same or similar services obtained by other users.
   3. Dharmsavi reserves the right to withhold or deduct credits or other features or benefits obtained through the use of Dharmsavi Credits by you or any other user if Dharmsavi reasonably determines or believes that the use or redemption of the Dharmsavi Credits was in error, fraudulent, illegal, or in violation of the applicable Dharmsavi Credit terms or these Terms.

To avail the Services, you will be required to create an account on the Platform (“Account”). For this Account, you may need to provide certain details, including but not limited to your phone number and KYC details. To create an Account, you must be at least 18 years of age.

You warrant that all information provided in connection with your Account is and shall remain accurate and true. You agree to promptly update your details on the Platform in the event of any change or modification to this information.

You are solely responsible for maintaining the security and confidentiality of your Account and agree to immediately notify us of any disclosure or unauthorized use of your Account or any other breach of security with respect to your Account.

You are liable and accountable for all activities that occur through your Account, including activities performed by persons other than yourself. We shall not be liable for any unauthorized access to your Account.

You agree to receive communications from us regarding (i) requests for payments, (ii) information about us and the Services, (iii) promotional offers and services from us and our third-party partners, and (iv) any other matters related to the Services.

Our Platform may contain interactive features or services that allow users who have created an account with us to post, upload, publish, display, transmit, or submit comments, reviews, suggestions, feedback, ideas, or other content on or through the Platform (“User Content”).

As part of the effective provision of the Services and for quality control purposes, we may request reviews from you about Service Professionals, and you agree and acknowledge that Service Professionals may provide reviews about you to us. You must not knowingly provide false, inaccurate, or misleading information in these reviews. Reviews will be used by us for quality control purposes and to determine whether Customers and Service Professionals are appropriate users of the Platform. If we determine at our sole discretion that you are not an appropriate user, we reserve the right to cancel your registration and remove you from our Platform.

In connection with these Terms and the licenses granted under this clause, you hereby waive any claims arising out of any moral rights or other similar rights relating to the User Content.

You agree and acknowledge that Dharmsavi may, without notice to you, remove or otherwise restrict access to User Content that, in its sole discretion, violates these Terms.

Our Platform may contain interactive features or services that allow users who have created an account with us to post, upload, publish, display, transmit, or submit comments, reviews, suggestions, feedback, ideas, or other content on or through the Platform (“User Content”).

As part of the effective provision of the Services and for quality control purposes, we may request reviews from you about Service Professionals, and you agree and acknowledge that Service Professionals may provide reviews about you to us. You must not knowingly provide false, inaccurate, or misleading information in these reviews. Reviews will be used by us for quality control purposes and to determine whether Customers and Service Professionals are appropriate users of the Platform. If we determine at our sole discretion that you are not an appropriate user, we reserve the right to cancel your registration and remove you from our Platform.

In connection with these Terms and the licenses granted under this clause, you hereby waive any claims arising out of any moral rights or other similar rights relating to the User Content.

You agree and acknowledge that Dharmsavi may, without notice to you, remove or otherwise restrict access to User Content that, in its sole discretion, violates these Terms.

Our Platform may contain interactive features or services that allow users who have created an account with us to post, upload, publish, display, transmit, or submit comments, reviews, suggestions, feedback, ideas, or other content on or through the Platform (“User Content”).

As part of the effective provision of the Services and for quality control purposes, we may request reviews from you about Service Professionals, and you agree and acknowledge that Service Professionals may provide reviews about you to us. You must not knowingly provide false, inaccurate, or misleading information in these reviews. Reviews will be used by us for quality control purposes and to determine whether Customers and Service Professionals are appropriate users of the Platform. If we determine at our sole discretion that you are not an appropriate user, we reserve the right to cancel your registration and remove you from our Platform.

In connection with these Terms and the licenses granted under this clause, you hereby waive any claims arising out of any moral rights or other similar rights relating to the User Content.

You agree and acknowledge that Dharmsavi may, without notice to you, remove or otherwise restrict access to User Content that, in its sole discretion, violates these Terms.

Our Platform may contain interactive features or services that allow users who have created an account with us to post, upload, publish, display, transmit, or submit comments, reviews, suggestions, feedback, ideas, or other content on or through the Platform (“User Content”).

As part of the effective provision of the Services and for quality control purposes, we may request reviews from you about Service Professionals, and you agree and acknowledge that Service Professionals may provide reviews about you to us. You must not knowingly provide false, inaccurate, or misleading information in these reviews. Reviews will be used by us for quality control purposes and to determine whether Customers and Service Professionals are appropriate users of the Platform. If we determine at our sole discretion that you are not an appropriate user, we reserve the right to cancel your registration and remove you from our Platform.

In connection with these Terms and the licenses granted under this clause, you hereby waive any claims arising out of any moral rights or other similar rights relating to the User Content.

You agree and acknowledge that Dharmsavi may, without notice to you, remove or otherwise restrict access to User Content that, in its sole discretion, violates these Terms.

Our Platform may contain interactive features or services that allow users who have created an account with us to post, upload, publish, display, transmit, or submit comments, reviews, suggestions, feedback, ideas, or other content on or through the Platform (“User Content”).

As part of the effective provision of the Services and for quality control purposes, we may request reviews from you about Service Professionals, and you agree and acknowledge that Service Professionals may provide reviews about you to us. You must not knowingly provide false, inaccurate, or misleading information in these reviews. Reviews will be used by us for quality control purposes and to determine whether Customers and Service Professionals are appropriate users of the Platform. If we determine at our sole discretion that you are not an appropriate user, we reserve the right to cancel your registration and remove you from our Platform.

In connection with these Terms and the licenses granted under this clause, you hereby waive any claims arising out of any moral rights or other similar rights relating to the User Content.

You agree and acknowledge that Dharmsavi may, without notice to you, remove or otherwise restrict access to User Content that, in its sole discretion, violates these Terms.

Our Platform may contain interactive features or services that allow users who have created an account with us to post, upload, publish, display, transmit, or submit comments, reviews, suggestions, feedback, ideas, or other content on or through the Platform (“User Content”).

As part of the effective provision of the Services and for quality control purposes, we may request reviews from you about Service Professionals, and you agree and acknowledge that Service Professionals may provide reviews about you to us. You must not knowingly provide false, inaccurate, or misleading information in these reviews. Reviews will be used by us for quality control purposes and to determine whether Customers and Service Professionals are appropriate users of the Platform. If we determine at our sole discretion that you are not an appropriate user, we reserve the right to cancel your registration and remove you from our Platform.

In connection with these Terms and the licenses granted under this clause, you hereby waive any claims arising out of any moral rights or other similar rights relating to the User Content.

You agree and acknowledge that Dharmsavi may, without notice to you, remove or otherwise restrict access to User Content that, in its sole discretion, violates these Terms.

Our Platform may contain interactive features or services that allow users who have created an account with us to post, upload, publish, display, transmit, or submit comments, reviews, suggestions, feedback, ideas, or other content on or through the Platform (“User Content”).

As part of the effective provision of the Services and for quality control purposes, we may request reviews from you about Service Professionals, and you agree and acknowledge that Service Professionals may provide reviews about you to us. You must not knowingly provide false, inaccurate, or misleading information in these reviews. Reviews will be used by us for quality control purposes and to determine whether Customers and Service Professionals are appropriate users of the Platform. If we determine at our sole discretion that you are not an appropriate user, we reserve the right to cancel your registration and remove you from our Platform.

In connection with these Terms and the licenses granted under this clause, you hereby waive any claims arising out of any moral rights or other similar rights relating to the User Content.

You agree and acknowledge that Dharmsavi may, without notice to you, remove or otherwise restrict access to User Content that, in its sole discretion, violates these Terms.

Our Platform may contain interactive features or services that allow users who have created an account with us to post, upload, publish, display, transmit, or submit comments, reviews, suggestions, feedback, ideas, or other content on or through the Platform (“User Content”).

As part of the effective provision of the Services and for quality control purposes, we may request reviews from you about Service Professionals, and you agree and acknowledge that Service Professionals may provide reviews about you to us. You must not knowingly provide false, inaccurate, or misleading information in these reviews. Reviews will be used by us for quality control purposes and to determine whether Customers and Service Professionals are appropriate users of the Platform. If we determine at our sole discretion that you are not an appropriate user, we reserve the right to cancel your registration and remove you from our Platform.

In connection with these Terms and the licenses granted under this clause, you hereby waive any claims arising out of any moral rights or other similar rights relating to the User Content.

You agree and acknowledge that Dharmsavi may, without notice to you, remove or otherwise restrict access to User Content that, in its sole discretion, violates these Terms.

Our Platform may contain interactive features or services that allow users who have created an account with us to post, upload, publish, display, transmit, or submit comments, reviews, suggestions, feedback, ideas, or other content on or through the Platform (“User Content”).

As part of the effective provision of the Services and for quality control purposes, we may request reviews from you about Service Professionals, and you agree and acknowledge that Service Professionals may provide reviews about you to us. You must not knowingly provide false, inaccurate, or misleading information in these reviews. Reviews will be used by us for quality control purposes and to determine whether Customers and Service Professionals are appropriate users of the Platform. If we determine at our sole discretion that you are not an appropriate user, we reserve the right to cancel your registration and remove you from our Platform.

In connection with these Terms and the licenses granted under this clause, you hereby waive any claims arising out of any moral rights or other similar rights relating to the User Content.

You agree and acknowledge that Dharmsavi may, without notice to you, remove or otherwise restrict access to User Content that, in its sole discretion, violates these Terms.

Our Platform may contain interactive features or services that allow users who have created an account with us to post, upload, publish, display, transmit, or submit comments, reviews, suggestions, feedback, ideas, or other content on or through the Platform (“User Content”).

As part of the effective provision of the Services and for quality control purposes, we may request reviews from you about Service Professionals, and you agree and acknowledge that Service Professionals may provide reviews about you to us. You must not knowingly provide false, inaccurate, or misleading information in these reviews. Reviews will be used by us for quality control purposes and to determine whether Customers and Service Professionals are appropriate users of the Platform. If we determine at our sole discretion that you are not an appropriate user, we reserve the right to cancel your registration and remove you from our Platform.

In connection with these Terms and the licenses granted under this clause, you hereby waive any claims arising out of any moral rights or other similar rights relating to the User Content.

You agree and acknowledge that Dharmsavi may, without notice to you, remove or otherwise restrict access to User Content that, in its sole discretion, violates these Terms.

Our Platform may contain interactive features or services that allow users who have created an account with us to post, upload, publish, display, transmit, or submit comments, reviews, suggestions, feedback, ideas, or other content on or through the Platform (“User Content”).

As part of the effective provision of the Services and for quality control purposes, we may request reviews from you about Service Professionals, and you agree and acknowledge that Service Professionals may provide reviews about you to us. You must not knowingly provide false, inaccurate, or misleading information in these reviews. Reviews will be used by us for quality control purposes and to determine whether Customers and Service Professionals are appropriate users of the Platform. If we determine at our sole discretion that you are not an appropriate user, we reserve the right to cancel your registration and remove you from our Platform.

In connection with these Terms and the licenses granted under this clause, you hereby waive any claims arising out of any moral rights or other similar rights relating to the User Content.

You agree and acknowledge that Dharmsavi may, without notice to you, remove or otherwise restrict access to User Content that, in its sole discretion, violates these Terms.

Our Platform may contain interactive features or services that allow users who have created an account with us to post, upload, publish, display, transmit, or submit comments, reviews, suggestions, feedback, ideas, or other content on or through the Platform (“User Content”).

As part of the effective provision of the Services and for quality control purposes, we may request reviews from you about Service Professionals, and you agree and acknowledge that Service Professionals may provide reviews about you to us. You must not knowingly provide false, inaccurate, or misleading information in these reviews. Reviews will be used by us for quality control purposes and to determine whether Customers and Service Professionals are appropriate users of the Platform. If we determine at our sole discretion that you are not an appropriate user, we reserve the right to cancel your registration and remove you from our Platform.

In connection with these Terms and the licenses granted under this clause, you hereby waive any claims arising out of any moral rights or other similar rights relating to the User Content.

You agree and acknowledge that Dharmsavi may, without notice to you, remove or otherwise restrict access to User Content that, in its sole discretion, violates these Terms.

Our Platform may contain interactive features or services that allow users who have created an account with us to post, upload, publish, display, transmit, or submit comments, reviews, suggestions, feedback, ideas, or other content on or through the Platform (“User Content”).

As part of the effective provision of the Services and for quality control purposes, we may request reviews from you about Service Professionals, and you agree and acknowledge that Service Professionals may provide reviews about you to us. You must not knowingly provide false, inaccurate, or misleading information in these reviews. Reviews will be used by us for quality control purposes and to determine whether Customers and Service Professionals are appropriate users of the Platform. If we determine at our sole discretion that you are not an appropriate user, we reserve the right to cancel your registration and remove you from our Platform.

In connection with these Terms and the licenses granted under this clause, you hereby waive any claims arising out of any moral rights or other similar rights relating to the User Content.

You agree and acknowledge that Dharmsavi may, without notice to you, remove or otherwise restrict access to User Content that, in its sole discretion, violates these Terms.