Privacy Policy

1. Introduction

Welcome to Dharmsavi. We respect your privacy and are committed to protecting the personal information you share with us when using our website, services and booking facilities.

This Privacy Policy explains what information we may collect, how we use it, how we protect it and the choices you have regarding your information.

2. Information We Collect

When you use our website or book a service, we may collect information necessary to provide our services effectively.

Personal Information

• Full name
• Mobile number
• Email address
• Service address
• Booking and service details

Technical Information

We may also collect limited technical information such as browser type, device information, IP address and website usage information to improve website performance and security.

3. How We Use Your Information

The information we collect may be used for the following purposes:

• To process and manage service bookings.
• To contact you regarding your booking.
• To provide doorstep repair and maintenance services.
• To respond to customer enquiries.
• To improve our website and services.
• To maintain website security.
• To send important service-related notifications.

4. Information Sharing

Dharmsavi does not sell or rent your personal information to third parties.

Your information may be shared only when necessary to provide the requested service, process a transaction, comply with legal requirements or protect the security and rights of our customers and business.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences and understand how visitors interact with our website.

You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, prevent misuse and comply with applicable legal requirements.

8. Your Rights

Depending on applicable laws, you may have the right to request access to, correction of, or deletion of certain personal information held by us.

If you would like to make such a request, please contact us using the details provided below.

9. Third-Party Services

Our website may use third-party services for payment processing, communication, analytics, hosting or other business functions.

These third parties may process information according to their own privacy policies. We recommend reviewing their policies when using their services.

10. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your information, please contact Dharmsavi.